Seed phrase request alert

Alert summary: A seed phrase request from a person, form, bot or support chat should be treated as an emergency warning. Real support can work from public addresses and account details without your recovery phrase.

The scam often begins with a fake support account or cloned help page. The victim reports a wallet error, missing balance or exchange problem, and the attacker claims that the wallet must be synchronized or verified.

The attacker then sends a form or asks for the phrase directly. Sometimes the form uses reassuring language such as “encrypted,” “secure validation” or “manual recovery.” Once submitted, the attacker can import the wallet and move assets.

• The request uses terms such as seed phrase, secret recovery phrase, private key, mnemonic or backup words.
• The person says they are an admin, moderator, validator or recovery expert.
• The page claims the phrase is required to unlock, refresh, resync or validate the wallet.
• You are asked to hurry before support closes the ticket or funds are lost.

1. Do not send the phrase or screenshot it.
2. If already sent, assume the wallet is compromised and stop using it as trusted storage.
3. Move remaining assets from a clean device to a new wallet.
4. Review approvals and save suspicious transaction hashes.
5. Report the fake support account, form and domain.

• Full URL of the form or cloned help page.
• Screenshots of the request and account profile.
• Wallet address, transaction hashes and timestamps.
• Any email headers, social handles or chat IDs involved.

• Do not pay a recovery fee to the same person or a new stranger who appears after the loss.
• Do not keep storing funds in the same phrase after exposure.
• Do not upload seed phrase screenshots to cloud folders or ticket systems.

• Secret recovery phrase
• Wallet drainer
• Crypto recovery scam

This alert is based on wallet vendor safety guidance and consumer scam guidance. It should remain high-risk because legitimate support does not need a recovery phrase.

If anyone asks for your seed phrase, secret recovery phrase or private key in a support chat, form or direct message, treat it as a high-risk theft attempt.

CryptoRescue treats this alert as a reader-safety page, not as a promotion or a recovery promise. The practical value is in red flags, evidence to save, official reporting routes and immediate safety steps. If a claim cannot be tied to a source, the page should describe it as a signal or reported pattern instead of a settled fact.

• Compare the wording on this page with the original source or official record.
• Save the exact URL, domain, support handle, wallet address or transaction hash if the topic relates to a possible loss.
• Do not pay a separate unlock, tax, AML, validator, liquidity or recovery fee without independent official confirmation.
• Use the warning checker and transaction lookup when the page mentions a service, wallet, domain or payment trail.

Seed phrase request alert should be read as a source-led safety reference. It does not prove that recovery is possible, that a wallet owner has been identified, or that a service is safe because one warning list has no match. Crypto cases can change quickly, so readers should check timestamps, official domains and the latest linked source before making decisions.

If this page connects to a suspected incident, build a short timeline: first contact, website, payment request, transaction hash, support route and current account state. Then use the CryptoRescue evidence kit, official report portals and exchange or wallet-provider support channels where appropriate.